Terms and Conditions for Alexis Foley

Effective Date: November 1, 2025

Welcome to Alexis Foley (“we,” “our,” or “us”). By purchasing a product, enrolling in a coaching program, or using this website, you agree to the following Terms and Conditions. Please read them carefully before engaging with our services or products.

🪶 1. Overview

Alexis Foley offers two primary services:

  • Coaching Services through the Fresh Start Framework, a 1:1 coaching program for personal and professional growth.

  • Custom Pottery Orders, including handmade mugs and small-batch ceramic pieces crafted at Clay Room in San Mateo, California.

These terms apply to all transactions, online or in person, unless otherwise specified in a written agreement.

🌙 2. Coaching Services

Nature of Services

Coaching is a collaborative process designed to help you clarify goals, explore possibilities, and take aligned action. Coaching is not therapy, medical treatment, or financial/legal advice. You are solely responsible for your own decisions, actions, and results.

Payment & Refund Policy

  • Full payment or a signed payment plan agreement is required before coaching sessions begin.

  • Payments are non-refundable once the program has started.

  • In the rare event of illness or emergency requiring schedule adjustments, we will reschedule within the program timeframe.

Confidentiality

All personal information shared in coaching sessions is kept strictly confidential, except where disclosure is required by law.

Intellectual Property

All program materials, frameworks, and tools (including the Fresh Start Framework and any downloadable resources) are the intellectual property of Alexis Foley. You may use them for personal growth but not for commercial replication or distribution.

🏺 3. Custom Pottery Orders

Quality & Variations

All pottery is handmade in small batches. Slight variations in shape, size, color, and texture are natural and part of the beauty of artisan work. These are not considered defects.

Design Process

Each order begins with a consultation to confirm design details, quantity, and pricing. You will receive a prototype for approval before full production begins.

Payment & Deposit

A 50% deposit is required to begin production. The remaining balance is due upon completion, prior to delivery or pickup.

Returns & Refunds

Due to the custom and handmade nature of pottery, all sales are final. We do not accept returns or exchanges.

If an item arrives damaged in transit, please notify us within 7 days of delivery with clear photos of the item and packaging. Verified claims will be eligible for store credit or remake, at our discretion.

Care & Use

  • Most pieces are microwave- and dishwasher-safe unless otherwise noted.

  • Avoid thermal shock (moving from extreme cold to heat).

  • Do not place pottery on open flames or stovetops.

  • Handle all ceramic items with care to prevent chipping or breakage.

Shipping & Delivery

We package each order carefully, but once your item leaves our studio, we are not responsible for delays, loss, or damage during shipping.

💫 4. Apparel or Other Items (if applicable)

If you purchase apparel or other handmade items, please follow the care instructions provided on each product. Due to small-batch production, variations in color, texture, or sizing may occur.

🌕 5. Privacy Policy

We respect your privacy. Any personal information collected through purchases, consultations, or coaching sessions will be used solely for order fulfillment, scheduling, or communication about your services. We do not share or sell your information.

🪞 6. Limitation of Liability

By engaging with our products or services, you agree that Alexis Foley is not liable for any indirect, incidental, or consequential damages resulting from use, misuse, or inability to use products or coaching materials.

✨ 7. Force Majeure

We are not responsible for delays or failure to fulfill obligations due to events beyond our reasonable control, including but not limited to natural disasters, shipping delays, illness, or internet outages.

🌿 8. Intellectual Property

All photographs, product descriptions, and coaching materials are the property of Alexis Foley. No part of this website or its content may be reproduced or distributed without written permission.

🌸 9. Contact

For questions about your purchase, coaching program, or these Terms of Use, please contact:

📧 hello@alexisfoley.com (placeholder)

📍 San Mateo, California